Central Ohio's Award-Winning Fence and Deck Company
(800) 919-4223
(614) 751-8054

FAQs - Ace Fence and Deck

A: Before installing a fence you should check with the municipality regarding zoning ordinances and building codes in your area. It is also advisable to discuss your fencing plans with your neighbors to make sure that your fence isn’t an intrusion.

A: Professional fence contractors have the training, experience, and equipment needed to install your fencing properly.

A: We can schedule jobs with no money down.

A: Yes. We work with several finance companies that can lend you the money needed for your new fencing.

A: Of course! We have a huge inventory of fencing products and supplies competitively priced for your convenience.

A: We offer all types of fencing. We have a fence for every need.

A: We would be interested in offering a free estimate to build any project with customer provided materials, however we have products available that are not available to the general public unless going through a professional company like ourselves. We would love the opportunity to go over our products with you prior to you investing in any materials. Some products though attractive by price are not worth the money paid for them. Some homeowners may feel they are saving money by providing their own materials, unfortunately more often than not they are settling for a lesser quality product and paying the same for labor to complete their project.

A: In most cases we are able to abut to the neighbor’s fence. We always recommend when using a neighbors fence as part of your own that you discuss the placement with them.

A: We would be happy to work with a homeowner in a joint effort to complete their project. Our warranty would only apply to the work that was performed by our staff. In most cases Ace Fence and Deck pulls the building permit, in this situation, it would be required that the homeowner obtains the permit. Due to the homeowner finishing their project, they are responsible for the final inspection.

A: At this time we do not offer power washing and staining as one of our services. We do however work closely with several companies that we can refer you to.

A: We are always running specials in various areas. Our sales reps are very forthright with any promotions that we have and will let you know what is available.

A: Based on credit approval, you will have an opportunity to pay the balance you wish to finance over 24 months, interest free. There is a minimum monthly payment due every month until the loan is satisfied or paid in full. There is not a penalty for early payoff. First payment is due 30 days from completion of the project. Ask your sales rep for more details.

A: There are many differences in the quality and construction method of my product verses the inferior products that are available in box stores. I am glad you took it upon yourself to investigate what’s available to the average consumer, please look further than price. We have not been able to grow with a terrific reputation carrying those lower quality products you have mentioned. I have listed some of those differences below,

1. We stick build our fence one board at a time, we do not use prefab fence material.
First, prefab fence material is not available in 8ft and we would never consider using it no matter how great the material savings may be. The stick building will allow for us to follow the contour of your ground, for a more custom look and a better-built fence.

2. My fence boards are a true 3/4″ of an inch and 8ft tall. The Box store boards are only 6ft tall and only 1/4 to half inch thick. The grade of cedar is lucky to be a 3 instead a #1 like we have quoted. The higher quality cedar the least amount of knots.

3. A lot of the times consumers are looking at an online price that is for ACQ pressure treated lumber OR untreated Spruce, which again we never recommend for fence boards or 2×4 rails. The warping and twisting may happen rapidly.
Another very common mistake is mistaking cedar tone or pre stained lumber as Cedar, this is a marketing technique used by many retailers.

4. We use full thickness cedar 2×4 rails 3 per section, not ACQ pressure treated rails which are often substituted to give a very attractive purchase price.

5. We use aluminum ring shank nails which will not rust. We do not secure our fence with staples or ungalvanized fasteners which will rust and streak down the fence boards or just corrode and boards will then fall off, which again is found on prefab panel pricing fence.

6. All of our posts will be 4x4x12 we recommend a 36″ minimum deep hole for 8ft fence construction. (My quote does reflect a 10ft long post, however, that is an error on my part. You will receive a 12ft long post.)

7. This deep of a hole will require approx. two 80lb bags of concrete per hole.

I hope some of these things make sense, let me know if I can be of any more assistance.

Thank you,

Rob Bruno

Still Have Questions? Contact Us

  • 1500 E. Chestnut Street
  • Lancaster, OH 43130
  • 614-751-8054
  • 800-919-4223
We have thousands of satisfied customers. We proudly service all of central Ohio including:
Ashville, Bexley, Blacklick, Buckeye Lake, Canal Winchester, Circleville, Clintonville, Columbus, Delaware, Dublin, Easton, Gahanna, Grandview, Grandview Heights, Grove City, Groveport, Hebron, Hilliard, Johnstown, Lancaster, Lewis Center, Lithopolis, Logan, Marysville, Millersport, Mt. Vernon, New Albany, Newark, Obetz, Ostrander, Pataskala, Polaris, Powell, Pickerington, Reynoldsburg, South Bloomfield, Sugar Grove, Thornville, Upper Arlington, Utica, Westerville, Whitehall, Worthington, Zanesville.